Refund policy

To be a return of return, the product has tags unused in the same state as when receiving, and must be in the original package. You also need a receipt or purchase certificate.

Please contact CONTACT @ LUFON.JP to start the return. An item returned without requesting a return will not be accepted.

Please contact CONTACT @ LUFON.JP at any time for your return question.


If you check your order content at the time of reception, please contact us immediately if you receive a defective product, a damaged item, or incorrect product.


Sorry, we're unable to accept reserved products and gift card returns.


We will notify you when the return was received and inspected, and the refund is approved. If approved, a refund will be automatically refunded in the original payment method. Remember that a bank or credit card company may take some time to process and post a refund.