Client service

About online delivery

Delivery fee to Japan is free.

We will ship within 1-3 business days from your order.

About return / exchange

Returns and replacement requests are possible only within 14 days from the date of delivery.

If you wish to return or exchange, please contact the following client service first. We will contact you when you contact us when you return the product.

・ Product tag is removed

・ Products with a feeling of use

・ SALE product

* In the case of other reasons other than the initial failure, we will ask you to return it by the original payment.

LUFON client service

Business hours: 10: 00-19: 00 (excluding Saturdays, Sundays, and holidays, the year-end and New Year holidays)

Email: Contact@lufon.jp